Returns/exchanges policy

EXCHANGES/RETURNS POLICY

EXCHANGES

If you want to exchange your order for another just email us at the address info@thatwayshop.pl. In the subject put EXCHANGE ORDER and enter your order number.

In the message please specify the items you would like to exchange and provide us your required new size. If we have those items in stock you will then receive a confirmation email. After we have confirmed that the exchange is possible, please send all the items by courier or Royal Mail. Make sure you use Signature on the delivery postage & send the items to the following address:

ART Agnieszka Kucharska Zajkowska, ul.Belgradzka 10/56, 02-793 Warszawa

Upon receipt of these items, we will then send you the new items.

TO AVOID ANY REPLACEMENTS, CHECK OUR SIZE TABLE BEFORE PLACING AN ORDER. THE SIZE CHART IS INCLUDED AS A PICTURE ON EACH OF PRODUCT PAGES.

RETURNS

YOU HAVE THE RIGHT TO RETURN YOUR PURCHASE WITHIN 10 DAYS OF YOUR ORDER.

According to the store rules and the regulations every customer has a right to return his purchase within 10 days. However, we will accept only goods unused and in their original condition. Therefore, when trying any pieces of our clothing, please make sure to do not detach tags or dirty the clothing,

How to return the purchase?

Within 10 days of the purchase please send us an email to info@thatwayshop.pl and type in the email title RETURN along with your order number. Please remember that any items you would like to return need to be unused, in their original condition and have all tags and labels. In the email message please indicate which items you would like to return.

Please print the return declaration form about order annulation (provided below). Fill it in, sign it and please attach it to your postage together with returned goods.

DOWNLOAD THE RETURN DECLARATION FORM

Please send the returned goods to the following address:

ART Agnieszka Kucharska Zajkowska, ul.Belgradzka 10/56, 02-793 Warszawa

Upon receipt, we will then refund you.